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FAQ
Advans is your financial partner, offering you flexible financial services for your professional and personal goals. Find the answers to any questions you have here.
Our commitments to you
Quality financial services
Easy access
Delivered with a smile
Here to listen
FAQ Investment/Save
Q. Will I get access to my money before the term ends?
A. Yes, your term deposit can be terminated mid-way, however early closure penalties would be deducted from the interest accrued on your term deposit with principle untouched.
Q. Do you offer current accounts for individuals?
A. Yes, we offer a current account for your personal needs which can be opened with a minimum balance of GHS 50.
Q. Do you provide investment services?
A. Yes, with our Term Deposits, you can invest an amount above GHS 100 and over 3, 6 or 12 months as you choose to roll over with principal only or principal with interest and get a certificate of investment.
FAQ Loan
Q: How long will it take to have my micro loan approved?
A : Up to 7 days if you supply all the necessary documents timely.
Q: How long will it take to have my SME loan approved?
A : Up to 15 days if you supply all the necessary documents timely.
Q: Can repayments be matched to the academic calendar?
A : Yes, repayments are aligned to the cash flow of the school.
Q: Can all the members in a group get the same loan amount?
A : Yes, all members are eligible for the same amount, it depends on the size of the business and the cash flows of each member.
Q: Can I use the same collateral provided for the existing loan for which I am a guarantor?
A : Yes, provided the collateral is sufficient to cover both loans.
Q: Do I need a collateral for the car loan?
A : No, you do not need a collateral for a car loan.
Q: Do you offer loans to startups?
A : No. Advans Ghana offers loans to business which have been in operation for more than twelve months.
Q: Do I need to be saving for a period of time before accessing a loan?
A: There is no need to open a savings account before accessing a loan.
Q: What is the loan amount granted for the purchase of a vehicle?
A: The loan amount depends on the value of the vehicle.
Q: How long does it take to repay a loan?
A: With the flexible repayment plan, loans can be repaid within 12-36 months while you enjoy comprehensive insurance coverage.
FAQ Transactions
Q : Can I use the Mobibank service throughout the 24 hours?
A : Mobibank can be used between 5:00AM and 11:00PM. The hours between 11:01 and 4:59 Mobibank goes down and cannot be used.
Q : Can you make withdrawals using the E-cash service?
A : Yes, withdrawal can be made with pre-information to the field teller.